About CroppleFarms
CroppleFarms is an e-commerce platform that connects rural producers—such as farmers, Farmer Producer Organizations (FPOs), women-led self-help groups, and local enterprises—directly with consumers. Our goal is to enable fair pricing, promote sustainability, and empower rural communities by bridging the gap between producers and buyers.
Eligibility
By using our Platform, you represent that:
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You are at least 18 years old and capable of entering into legally binding contracts.
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You will use the Platform in compliance with all applicable laws and regulations.
User Accounts
To access certain features, you may need to create an account. You agree to:
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Provide accurate, current, and complete information.
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Maintain the security of your password and account credentials.
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Notify us immediately of any unauthorized access or breach of security.
Orders and Payments
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All products listed on CroppleFarms are subject to availability.
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Prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.
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Payment can be made through secure online payment gateways. We do not store your card or payment details.
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Once an order is placed, you will receive a confirmation via email or SMS.
Shipping and Delivery
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Delivery timelines may vary based on product type and location.
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We aim to ensure timely and safe delivery; however, delays may occur due to unforeseen circumstances.
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Delivery charges, if any, will be specified during checkout.
Cancellations, Returns & Refunds
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Orders can be canceled before shipment. After shipment, return and refund policies will apply.
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Perishable goods may not be eligible for return unless they are damaged or incorrect.
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Refunds, if approved, will be processed within 7-10 business days via the original payment method.
Producer Responsibility
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Producers selling on CroppleFarms must ensure that products are genuine, properly packaged, and meet quality standards.
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Any fraudulent or misleading listing may lead to account suspension or legal action.
Intellectual Property
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All content on the Platform—including logos, text, graphics, and software—is the property of CroppleFarms or its licensors.
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Users may not use any content without our prior written permission.
Limitation of Liability
CroppleFarms is not liable for:
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Any indirect or consequential loss or damage.
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Delay or failure in performance due to circumstances beyond our control.
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Actions of third-party vendors, delivery partners, or users.
Termination
We reserve the right to terminate or suspend your access to the Platform at any time, without notice, for conduct that violates these Terms or is harmful to other users, us, or third parties.
Privacy Policy
Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Changes to Terms
We may modify these Terms at any time. Updated Terms will be posted on this page, and your continued use of the Platform constitutes acceptance of the changes.
Governing Law
These Terms shall be governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction, e.g., Nagpur, Maharashtra].
Contact Us
For any questions, concerns, or support, please contact us at:
CroppleFarms LLP
Email: [support@cropplefarms.com]
Phone: [+91-8237205496]
Website: [www.cropplefarms.com]